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Mission Statement

CAP was founded in 1990 to act as an advocate for the arts, serve the public by providing services and resources for county artists and arts organizations, and encourage collaboration among arts, education, business, civic and government organizations.Learn more

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Ticket Center Ithaca

Ticket Center Ithaca is a consolidated box office service for the sale of tickets to entertainment events occurring in Tompkins County.

171 The Commons - Next to 15 Steps
Open Monday - Saturday, 10 AM - 5:30 PM
607.273.4497


In terms of public visibility and convenience, The Ticket Center is probably the service most familiar to the entire community. The Center is computerized allowing for remote sales outlets at Dillingham Center at Ithaca College, the Hangar Theatre at Cass Park, and the Kitchen Theatre.

You can reach Ticket Center Ithaca at 607-273-4497. Tickets for many events can also be purchased online through www.IthacaEvents.com

Commons Entrance

Selling Tickets with Ticket Center Ithaca

 

Does your organization/group need to sell tickets? Let us take the stress of ticketing off you and your organization!

We'll handle all of your ticket sales and hand you a check...it's that easy!

 

How we serve your patrons:

  • Ticket Center CounterConvenient, centralized downtown Ithaca location for walk-up sales
  • Open 6 days a week and 24/7 Internet access via ithacaevents.com, tickets.com and your website
  • Will Call, Mail and pick up ticket delivery options
  • Phone sales during hours of operation with voicemail and return call guarantees
  • Remote box office location at Dillingham Center (Ithaca College)
  • Unparalleled customer service in regards to local venues and their offerings
  • Knowledgeable and helpful box office staff
  • Ticket exchanges for your subscribers

How we serve you, our client:

  • Center Ithaca EntranceLike many of our clients, we're a non-profit, so we're trying to save you money too! We do our best to keep your costs to a minimum.
  • Unparalleled local customer service-we're here to help you.
  • Inclusion in Ticket Center Monthly Newsletter sent to 8,000 arts patrons in Tompkins County, NY state and beyond-Have patrons find you!
  • Marketing data capture allowing your organization to identify patron demographics and sales-Who bought your tickets and where are they from?
  • Customized payouts (by event or calendar)-we'll pay you every week, or at the end of a show...we understand trying to cover costs!
  • Full complement of performance and sales reports (in excel or text format) including:
    Individual performance reports, Event reports, Daily sales, Season sales, Package sales
  • Customized marketing reports on sales activities such as promotional incentives, walk-up/phone sales, buyer types, and other demographic information
  • Access to an advertising kiosk in front of the Ticket Center and prime advertising space on the main lobby counter-Take advantage of our location!

Ticket Center Fees:

ticketsIt is an integral part of the mission at Ticket Center Ithaca to keep costs down for both arts organizations and patrons and to offer greater accessibility to the arts for all. As part of this goal, the Ticket Center has sh ifted its fee structure to a patron based fee system, allowing organizations to keep their gross ticket sales, while the Ticket Center can cover its operating expenses.

In order to register with the Ticket Center, organizations and/or promoters pay a yearly (or one time, depending on usage) registration fee based on the organization's budget. These fees typically range from $35-$150, again depending on the size of the organization, its budget and its usage of the Ticket Center's services.

In addition to the registration fee, the Ticket Center utilizes a patron based fee structure. These fees are in addition to already existing fees (i.e. internet purchases and phone sales). Those service fees are:

  • $1 on all single tickets $10.00 and below
  • $2 for all single tickets $10.01 and over

So, if your tickets cost $8.00, patrons purchasing them at the Ticket Center will pay $9.00. If your tickets cost $12.00, patrons purchasing tickets at the Ticket Center will pay $14.00.

The only cost incurred by the organization or promoter is the cost of registration and any credit card service fees. Please see the contract for more information or contact Jennifer Brown, Director of Ticketing Services at 607.273.5072 ext. 4.

Want to sell tickets with us? Download the necessary paperwork/forms under "Related Files" at the left.

Forms can be e-mailed. Contract Must be faxed or delivered in person to the Ticket Center. Fax: 607.273.4816